For environmental and human friendly reasons, products are only made when you order them. Typically, a custom product will be made in about a week, however please allow 3 to 6 weeks due to Covid, for it to be made and we will send you tracking information as soon as it's in the mail.
We will notify you of tracking information by email when your order ships. please check your spam folder if you haven't received your email tracking info!
It is our pleasure to offer free shipping to our valued partners. Sample & bulk orders over $100 ship free in the US.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the united states may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. We may require additional information to verify your payment and our supplier will contact you directly if this is the case. We appreciate your understanding and quick response so your order is not delayed.
